Q1.
Are you a factory or a trading company ?
A1.
We are the solid OEM & ODM partner of digital printers and inkjet inks manufacturer.
Q2:
What is the Minimum Order Quantity (MOQ)?
A2:
No quantity limitation, trail order or small quantity order is acceptable too.
Q3:
How will you deliver my goods to me?
A3:
Normally, we will ship the goods by air, by sea or by express according to needs of different clients.
Q4:
What is the lead time? / How long will it takes to prepare goods?
A4:
3-5 working days for trail orders, 3-10 working days for massive orders.
The exact time will be checked as per P/I.
Q5:
How long will I need to wait to get my goods?
A5:
2-7 days via air express, 5-10 days for by air, 20-35 days for by sea, depending on which area you are located in.
Q6:
Can you print my own logo on the products?
A6:
Yes, we can make your own design or put your logo on the product, pls send your inquiry in detail to us, but also the packing design and other OEM services are available.
Designs of Logo change, MOQ. 1,000 bottles.
Designs of carton Box change, MOQ. 500 boxes.
Q7:
What is the quality of your product?
A7:
RichBlack™ is a member of SinoPRINT™ , the quality first, service first brand.
Our raw materials are all purchased from qualified suppliers. And we have very strict QC standard to assure our final products meet requirements.
Any of our product has a testing process in our factory before delivery, we do this for each batch.